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All withdrawal requests will be processed within 1 to 7 business days.

PLEASE NOTE THAT IN ORDER TO CASH OUT/WITHDRAW MONEY (OR RECEIVE BONUSES) YOU MUST FIRST SEND IN A COMPLETED FAX BACK FORM

CLICK HERE TO PRINT THE FAX BACK FORM.

No transactions will be processed unless we have your completed form. We apologize for this inconvenience; however this is for your protection.

Email withdrawals@connectocasino.com to request withdrawals. We currently do not accept withdrawal requests via the casino software.

If you have taken a bonus on your deposit or have played with a free chip then please ensure that you have complied with bonus policies by meeting the required playthrough requirements on the 'playthrough games' before requesting withdrawals. Click here to consult the policies page. Customer service clerks are standing by to assist you if there is any confusion over the bonus terms/requirements or anything else for that matter.

ALL withdrawals are free BUT banks or organizations such as Western Union may charge processing fees.

We do not believe in putting any limits on withdrawals. Playing with us is no different than playing with a casino in Las Vegas. If you hit a $ 100,000 jackpot payment shall be made in exactly the same way as a $ 50 withdrawal request would be processed. Winners are winners. Irrespective of the amount.

  • Credit Card: There is no minimum amount. The requested amount is credited directly back to your credit card account, up to the amount of your original charge. The remainder of your winnings will be sent to you by any of the following methods:
  • Cashiers Checks: The minimum amount is $50. All checks will be sent via Courier.
  • NETeller:The minimum is $25.
  • Western Union: The minimum amount is $500
  • Wire transfer: The minimum amount is $1,000.





If you have any difficulties,
feel free to email us
at Support.