Unless stated otherwise all bonuses are sticky bonuses meaning that the bonus itself may not be withdrawn at any time although any winnings generated by using the bonus are 100% withdrawable.

In the event of quick withdrawal attempts remember that losses are deducted off of deposits not bonuses.

You have to meet playthrough requirements to cash out/withdraw any winnings generated through your bonus. You may forfeit all winnings and bonuses and cash out the balance at any time without meeting playthrough requirements.

If you happen to redeem a bonus the maximum withdrawal you may receive is 5 times the amount of the bonus redeemed and the rest of the money will be removed from your account when the withdrawal is processed. If the redeemed bonus was more than 300% then the maximum withdrawal amount is twice the amount of the redeemed bonus. If 2 or more bonuses are redeemed without zeroing out then the lowest maximum withdrawal amount will be assessed and paid.

TO MAKE IT CLEARER, bonuses are lost last after you've lost all deposits and winnings.

For example:

		If you win:  If you deposit $ 100 and get a 20% bonus (That makes your total $ 120) and you win $ 20 then your withdrawal amount may not exceed $ 120. ($ 100 + 20 + 20).
		If you lose:  If you deposit $ 100 and get a 20% bonus (That makes your total $ 120) and you lose $ 20 then your withdrawal amount may not exceed $ 80. ($ 100 - 20).
		ZERO OUTS A zero out is defined as any balance of $ 1 or less. Playthrough requirements carry over if you don't zero out and redeem 2 or more bonuses. **Please ENSURE that you logout after zeroing out and depositing again otherwise the zero out will not be recorded**

EXAMPLES:

		Playthrough requirements DON'T carry forward: You deposit $ 100 and redeem 100% bonus on it making a total of $ 200. Let's assume the playthrough/wagering requirements are 10X which means you have to wager the deposit + bonus 10 times i.e. $ 200 x 10 = $ 2000. So you wager $ 500 and are left with a balance of $ 1. At this time your playthrough requirements reset. Hence you no longer need to wager the remaining $ 1500 of the original $ 2000 requirements. If you redeem another bonus coupon on a deposit of $ 100 for say 200% and wagering requirements are again say 10X you'll need to wager $ 300 x 10 = $ 3000 ONLY and not $ 1500 (old requirement) + $ 3000 (new requirement)
		Playthrough requirements carry forward: You deposit $ 100 and redeem 100% bonus on it making a total of $ 200. Let's assume the playthrough/wagering requirements are 10X which means you have to wager the deposit + bonus 10 times i.e. $ 200 x 10 = $ 2000 You wager $ 900 and have a total of $ 280 in your account at which time you decide to redeem another bonus offer (this time for 200%) So you deposit $ 100 again and redeem another $ 200 and the playthrough requirements are again 10X i.e. $ 300 x 10 = $ 3000. At this time your TOTAL playthrough requirements are $ 5000 of which you have wagered $ 900. So you need to wager $ 5000 - 900 = $ 4100 more before being eligible for a withdrawal.
		The zero out rule has been created to give both the player and the casino a sporting chance. As you can see by the above examples this rule protects both the casino and the player. Without the zero out rule the previous wagering requirements would carry over for the player's future deposits and the player would probably never catch up. At the same time, the casino would be in big trouble if people kept cashing in coupons on top of deposits and would have to meet playthrough requirements for only one of the coupons. Exceptions to the zero out rule Playthrough & all other bonus requirements carry over irrespective of zeroing out if any or all of the conditions mentioned below are satisfied: 1> If you zero out, deposit again and don't take a bonus on your next deposit 2> If you zero out and your next deposit is less than a quarter of your previous deposit

Connect To Casino does not wish to limit it's players in any way hence players are allowed to play any and all games they want even with bonus money!

BUT you need to have the required playthrough numbers in the 3 games mentioned below before you may request withdrawals:

The playthrough games are:

		All slot machines
		European Slot Poker
		Keno

Playthrough numbers don't increase when playing any other game.

Policy on Free chips

		Unless otherwise stated along with the bonus offer, all free chips are required to be played through 40 times (40X playthrough) before withdrawal requests can be made.
		You may open only one account per: household, computer or person. No winnings shall be paid if we detect multiple accounts.
		Comp points can be accumulated on Free Chips but can't be cashed in until you make a real money deposit of at least $ 50.
		Maximum payout on a free chip is five times the amount of the chip after meeting playthrough requirements. Your account balance will be reduced to zero after making the withdrawal. Any real money deposits and bonuses on those real money deposits will of course remain unaffected.
		Any winnings made off of free chips will only be sent via Neteller.
		We will need a picture ID or a copy of a credit card for age verification before paying out winnings.

Account banning

We reserve the right to ban/close your account at any time at our sole discretion.

If your account is banned and you have violated one or more of the rules stated at this website then all your winnings & bonuses shall be null and void and your deposit shall be returned to you. At his discretion, the manager may void only the player's winnings, leave his bonus and allow a player to continue playing if the violation was unintentional (such as a double account) if the player promises to be more careful in the future.

In the event that your account is banned and you have not violated any of the rules stated at this website then these are the steps accounting will follow to complete our business with you (in chronological order) :

• 1. All deposits will be returned within 72 hours of banning
• 2. All winnings will be sent to you (via your method of choice) within 30 days of banning

Please note that when we say "All deposits" it refers to deposits that you still had in your account at the time of banning. Not deposits that you've already lost.

In the same tune, when we say "all bonuses" it refers to bonuses that you still had in your account at the time of banning. Not bonuses that you've already zeroed out.

Once banned, you may never open another account with Connect To Casino. If it is detected that a previously banned player has opened more account (s) then those accounts shall be banned immediately and we shall not be returning the deposits or winnings in those accounts.

The precedent for the "account banning" rules was set when the entire country of Denmark was banned. As is common knowledge now, all winnings were paid out within the specified 30 days. We have come to understand from several industry experts that this rule is unique at Connect To Casino because almost all other casinos cheat the players out of their winnings when they ban them.

Affiliates shall not be paid for "banned players". Rather, fines may be imposed on affiliates that consistently send us players that get banned.

Honest players should never have a problem cashing in winnings @ Connect To Casino. Please contact management@connectocasino.com to escalate if you feel you've been unfairly treated by a Connect To Casino employee.

In the event that any rules mentioned on the "Promotions" page contradict the rules mentioned here then the promotions page rules will supercede over the rules here.

We may amend these policies at any time by posting the amended policies on our site. It is the user's responsibility to ensure that he is aware of the current policies every time he makes a deposit. New policies will not be applied retroactively. Rather, the policies mentioned on the site at the time the user made the deposit will apply until the user takes a withdrawal, 'zeros out' or deposits again (whichever is first). All further withdrawals shall be subject to the latest policies mentioned at this site.